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Case Study · Public Sector

Cross-Team Service Performance Intelligence

This is an anonymised representative case designed to show engineering approach and delivery outcomes.

Challenge

Policy and service performance data sat across multiple systems, reducing decision transparency.

Solution

Integrated shared data contracts, reporting layers, and controlled AI-assisted analysis workflows.

Impact

Composite delivery pattern: decision teams gained clearer service visibility and stronger governance traceability.

Engineering focus

  • Shared data contracts
  • Cross-team reporting integration
  • Controlled AI-assisted analysis

Next step

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