AI Chatbot
Customer support chatbot
The problem: Support team was answering the same 50 questions over and over, every day.
What we built: A chatbot trained on product documentation and FAQs, embedded in the website. Escalates to a human when it's not confident.
Result: Handles the majority of routine queries without human involvement. Support team focuses on complex cases.
RAGWebsite integrationCustomer-facing
AI Chatbot
Internal knowledge base assistant
The problem: Staff spent hours hunting through shared drives and old emails to find policy information.
What we built: An internal chatbot that indexes the company's documents and lets staff ask questions in plain English.
Result: Answers in seconds instead of hours. Reduces reliance on tribal knowledge.
RAGInternal toolsDocument indexing
Workflow Automation
Automated weekly reporting
The problem: Someone was spending 3–4 hours every Monday pulling data from multiple systems and formatting a report.
What we built: A pipeline that pulls from the relevant data sources, transforms the data, and generates a formatted report automatically.
Result: Report is ready first thing Monday morning without anyone touching it.
Data pipelineAutomationReport generation
Workflow Automation
Invoice and document data extraction
The problem: Manually entering data from PDFs and invoices into a system — slow, error-prone, boring.
What we built: An AI extraction pipeline that reads the documents, pulls out the relevant fields, and loads them into the system.
Result: Hours of data entry replaced by a pipeline that runs in minutes.
Document AILLM extractionSystem integration
Data Pipeline
Multi-source data consolidation
The problem: Data sitting in three different systems with no easy way to combine or query it.
What we built: A pipeline that pulls from each source, standardises the data, and loads it into one place — updated on a schedule.
Result: Single source of truth. Reports that used to take days to assemble run in seconds.
ETLData integrationAnalytics-ready
Data Pipeline
AI-ready data layer
The problem: Wanted to build an AI application but the data wasn't in a usable state — inconsistent, duplicated, missing fields.
What we built: Assessed the data, cleaned and structured it, built a retrieval index and data quality checks.
Result: Data layer that the AI application could actually rely on. Project unblocked.
Data prepEmbeddingsQuality checks